Terms of Service
These Terms of Service ("Terms") govern your use of this website and your booking of accommodations from Austin Vacay ("we", "us", "our"). By accessing this site or making a reservation, you agree to these Terms.
1. Reservations and Bookings
A reservation is confirmed only after you complete the booking flow and we (or our payment processor) successfully charge the required amount. We may decline or cancel a reservation at our discretion, including for suspected fraud, misrepresentation, violation of these Terms, or unavailability of the property. Confirmed reservations are subject to the cancellation policy disclosed at the time of booking.
2. Payment, Fees, and Taxes
You agree to pay the total amount disclosed at checkout, including nightly rates, fees, deposits, and applicable taxes. Charges are processed by our payment provider; by providing payment information, you authorize us to charge the amount due. We may place a hold or pre-authorization on your payment method to cover incidentals or damage.
3. Cancellations and Refunds
The cancellation policy that applies to your reservation is the one shown at checkout and on your booking confirmation. Refunds, if any, are issued under that policy and may take several business days to appear on your statement, depending on your payment provider.
4. Guest Conduct and House Rules
By staying at one of our properties, you agree to:
- Use the property solely for short-term lodging by the registered guests.
- Comply with house rules, occupancy limits, and any community or HOA regulations.
- Respect quiet hours and neighbors; no parties or events without prior written approval.
- Refrain from illegal activity, smoking where prohibited, and any conduct that damages the property or disturbs others.
We may terminate a stay without refund and pursue costs and damages if these rules are violated.
5. Damage, Loss, and Liability
You are responsible for damage to the property or its contents caused during your stay, beyond ordinary wear and tear. We may charge your payment method for repair or replacement costs. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability for any claim arising out of or relating to your stay or use of this site is limited to the amount you paid for the reservation in question.
6. Assumption of Risk
Use of pools, hot tubs, kitchens, outdoor areas, equipment, and surrounding amenities is at your own risk. You are responsible for the safety and supervision of any minors or guests in your party.
7. Intellectual Property
All content on this site — including text, images, logos, and design — is owned by or licensed to Austin Vacay or our service providers and is protected by intellectual property laws. You may not copy, modify, or redistribute it without our written permission.
8. Privacy
Our handling of personal information is described in our Privacy Policy. By using this site or making a booking, you acknowledge that policy.
9. Changes to These Terms
We may update these Terms from time to time. Material changes will take effect when posted; continued use of the site after that point constitutes acceptance of the updated Terms.
10. Contact
For questions about these Terms or your reservation:
- Austin Vacay
- 1421 Olander St, Austin, TX 78702
- Email: info@austinvacay.com
- Phone: +1 (844) 646-8787
11. Additional Terms from Austin Vacay
Terms & Conditions
STRManagement.com, AustinVacay.com
Updated 2/6/2024
Who We Are
Welcome to STR Management! We are Short Term Rental Management, LLC, an Austin-based company specializing in the management of upscale short-term vacation rental properties in Austin, Texas.
These terms and conditions describe the practices of STR Management LLC, its subsidiaries, and its related entities (referred to as “STR Management,” “we,” “our,” or “us”). By accessing this website, we assume you accept these terms and conditions. Please do not continue to use STR Management if you do not agree to take all of the terms and conditions stated on this page.
Definitions
"Client," "You," and "Your" refer to you, the person logging onto this website and compliant with the Company's terms and conditions.
"The Company," "Ourselves," "We," "Our," and "Us" refer to our Company.
"Party," "Parties," or "Us" refer to both the Client and ourselves.
All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to the law. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
License
Unless otherwise stated, STR Management and/or its licensors own the intellectual property rights for all material on STR Management. All intellectual property rights are reserved. You may access this from STR Management for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Republish material from STR Management
Sell, rent, or sublicense material from STR Management
Reproduce, duplicate, or copy material from STR Management
Redistribute content from STR Management
This Agreement shall begin on the date hereof.
User Responsibilities
Conduct: Users of STR Management are expected to conduct themselves in a respectful and lawful manner while using our website. This includes refraining from any behavior that could disrupt the normal functioning of the website, infringe upon the rights of others, or violate any applicable laws or regulations.
Content Submission: When submitting any content to our website, including comments, reviews, or any other user-generated material, users are responsible for ensuring that their submissions comply with our guidelines and policies. Content should not be offensive, defamatory, indecent, or in violation of any third-party rights, including copyrights, trademarks, or privacy rights.
Respecting Others' Rights: Users must respect the rights and interests of others, both users of our website and third parties. This includes refraining from harassment, cyberbullying, or any form of harmful or abusive behavior towards others.
Accuracy of Information: Users are encouraged to provide accurate and truthful information when interacting with our website. Misrepresentation or providing false information may result in consequences, including the removal of content or termination of access.
Intellectual Property: Users should respect the intellectual property rights of others and not engage in any activities that infringe on copyrights, trademarks, patents, or other intellectual property rights. If users believe their intellectual property rights are being infringed upon by content on our website, they should follow our specified reporting procedures.
Compliance with Laws: Users are expected to comply with all applicable laws and regulations when using STR Management. This includes but is not limited to laws related to online conduct, privacy, and data protection.
Security: Users are responsible for maintaining the security of their accounts and login information. Any unauthorized access to or use of an account should be reported immediately to STR Management.
Reporting Violations: Users are encouraged to report any violations of these terms and conditions or any other concerns to STR Management for investigation and appropriate action.
By using STR Management, users acknowledge and agree to abide by these user responsibilities. Failure to comply with these responsibilities may result in the removal of content, suspension, or termination of access to our website, or other appropriate actions as deemed necessary by STR Management.
Comments
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. STR Management does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of STR Management, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, STR Management shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
STR Management reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes a breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy;
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant STR Management a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.
These organizations may link to our home page, to publications or to other Website information so long as the link:
Is not in any way deceptive;
Does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and
Fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that:
The link would not make us look unfavorably to ourselves or to our accredited businesses;
The organization does not have any negative records with us;
The benefit to us from the visibility of the hyperlink compensates the absence of STR Management; and
The link is in the context of general resource information.
These organizations may link to our home page so long as the link:
Is not in any way deceptive;
Does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and
Fits within the context of the linking party's site.
No use of STR Management's logo or other artwork will be allowed for linking absent a trademark license agreement.
iFrames
Without prior approval and written permission, you may not create frames around our Web Pages that alter in any way the visual presentation or appearance of our Website.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of Links from our Website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but are not obligated to do so or to respond to you directly.
Website Information
We do not ensure that the information on this website is correct, and we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer:
Are subject to the preceding paragraph; and
Govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Platform Notice
This site is operated by Austin Vacay on the Wander platform. Wander, Inc. publishes its own platform terms, privacy practices, booking rules, and other policies governing the technology that powers this site. You can review them at wander.com/legal.
